Everyone wants to travel and work in the tourism industry, but not many have the right experience or qualifications. The tourism industry doesn’t necessarily have one defined concept, it includes several aspects from lodging, to travel companies, attractions, and more and in its broadest terms it is most often related to business, health and leisure sectors.
According to the Statista website, it is one of the fastest-growing industries globally and total contributions towards this sector amount to over 9 trillion US as of 2019. Here are more statistics about this. when you want to travel for business or pleasure you look towards the tourism industry, when you want to go for an excursion either through your own company or as an individual you would also look at this direction. If you want to go on a beach vacation or a cityscape, all roads lead to the tourism sector to help you out.
But what if you, as a tourism company, are looking to hire the right staff to work in your organization? You look towards a recruitment agency.
Recruiting for Employers
Many recruitment agencies already have a good standing with their clients, and it is through them that they get their business. Once they find the right candidate to fill a position, the rest is up to the company to hire them. It is the same with the tourism recruitment agencies. They are no different from normal agencies, however, the one thing that makes them stand out is the niches they work for.
When looking to hire help to find the right potential employers for your hotel or cruise liner or even your airline, you would usually approach a firm that deals with this particular niche to assist you in the process from concept to completion. There are a few steps involved in the process, which we will look at below.
Steps Involved in Recruiting for the Tourism Industry
The first step is to identify the candidate. When employers leave or a new opening is available, companies often advertise these on job boards for potential applicants to apply to. The way that recruiters handle this is to do a search online for existing CVs on job boards and select a few good ones and then narrow them down to a handful.
This is followed by sending out the job specifications and application forms to that handful of potential candidates. Once they receive a response then they go onto the next step.
Arranging an interview. The first part before anything goes into motion is to interview the applicants that responded and see if they truly are the right fit for the role. This is done either via phone call or face to face at the recruitment agency offices. Sometimes they are given a short test to complete at the office.
Tests may include aptitude tests, psychometric test or personality tests. These can also be done online through various resources such as these: https://www.wikijob.co.uk/content/aptitude-tests/test-types/what-psychometric-test as preparation for yourself before you meet the recruiter.
Passing the tests and meeting the company. Once the tests are completed and passed, as well as the initial interview with the candidate has been done by the recruiter, then they introduce you to the tour company that has the job opening and they do an interview with you. If all goes well and they like the applicant, this is then followed by checking of references and any necessary documentation.
This is the basic process that most tourism recruitment agencies follow, however, some may be more stringent than others. These services can also help negotiate salary expectations between both parties, making sure both sides are agreeable on the terms and conditions of the job at hand.
If Your Are Candidate
If you are a candidate looking for work within this industry and need help. These services can help you too, as most of them work for both companies and individual applicants. The best way to go forward when looking for work within this sectors either in a hotel or a cruise liner or even at a leisure centre somewhere in your area is to approach a tourism recruitment agency and ask them to help you out.
Most of the time they will have a list of available jobs that have not as yet been advertised on job boards or online job sites, and also, they typically have a directory or Filofax of clients who are constantly looking for potential employers who have the right skills, experience and qualifications for jobs, which they can easily recommend you for if your CV fits the criteria.